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Papercrane

Fold the busywork. Keep the judgement.

An AI training firm's programme for operations teams, deployed to each client company in the client's name.

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Open to try

AI at Work: The Essentials

Where an AI tool saves an operations team real time, and where a person still decides.

Start the course9 lessons · practice in every module

The programme

Open to try

AI at Work: The Essentials

Where an AI tool saves an operations team real time, and where a person still decides.

945m
Members

AI for customer emails

Faster replies that still sound like you.

636m
Members

Spreadsheets and reports

From raw export to a summary people read.

742m

The brief

The company, and what it needed.

Who they are

Papercrane is an AI training firm in Rotterdam. It deploys one programme, AI at Work, into client companies, in each client's name, and runs it alongside short live kick-offs.

The problem

A company buys an AI assistant for everyone and runs one webinar. A month later hardly anyone uses it, because nobody showed the team where it fits in their own Tuesday.

What they asked for

A programme each client can run for its own operations team, with practice on the tasks people already do and plain words on what to check before anything goes out.

AI at Worklearn.papercrane.work
For
AI consultancies & training firms, Operations teams, Client companies
Format
Short paper-cutout films, practice on the tasks people already do every week.
Video
Motion film
Practice
Decision scenario, Rapid drill, Field mission, Knowledge check
Tutor
Papercrane Coach, ai at work coach
Certificate
AI at Work: The Essentials

The programme

One course open, the rest on the shelf.

The flagship course is open to anyone. The other five are locked, with real titles, so it reads as the programme it would be.

Open to try

AI at Work: The Essentials

Where an AI tool saves an operations team real time, and where a person still decides.

  1. Module 1What to hand over

    • What AI is good at, and what it isn't2m
    • Automate or not?4m

  2. Module 2Briefing it well

    • A brief an AI can follow2m
    • Brief it better8m
    • Checking what comes back2m
    • Spot the made-up number5m

  3. Module 3Using it safely

    • Data you never paste2m
    • Your first fold2m
    • Knowledge check6m
  • AI for customer emailsFaster replies that still sound like you.6 lessons · members
  • Spreadsheets and reportsFrom raw export to a summary people read.7 lessons · members

  • Meeting notes to actionsWho does what, by when, without the typing.5 lessons · members

  • Your team's prompt libraryBuild it once, share it, keep it tidy.5 lessons · members

  • Your AI policy, in plain wordsWhat the rules mean for your Monday.4 lessons · members

The tour

Five moments from the academy.

What a learner sees, then what the owner sees. The practice below works: try it.

  1. 1The video

    One move per film, in paper cut-outs

    Each short film opens on a real task from an ops week and ends on one move to use next time. Cobalt is what the tool does; highlighter yellow is what a person decides. Captions throughout.

    A brief an AI can follow

    Who it’s for. What good looks like.
    1:34CC
    A brief an AI can followPaper-cutout film · captions on

  2. 2Practice

    Automate or not?

    Three tasks from one ordinary week, and one question for each: if this is wrong, who notices, and what does it cost? Try the first call yourself.

    Make the calls

    Automate or not?

    Every Thursday you send three key customers a short note on which of their deliveries are running late, copied from the tracking sheet. By hand it takes forty-five minutes. What do you hand to the tool?

    A one-step version of the scenario from the sample academy. In the academy it runs through to an ending, and the owner sees which calls people make.

  3. 3The tutor

    A coach in Papercrane's voice

    The tutor answers from the course and points policy questions to the client's own AI policy. These are exchanges written for the sample academy.

    Ask Papercrane Coach

    PC

    Papercrane Coach

    AI at work coach

    Can I paste our customer list into the AI to clean up the duplicates?
    Not as it is. Names, emails and phone numbers are personal details about customers, so swap them for placeholders or take them out, and use the tool your company approved. For duplicates it can often work from company names and account numbers alone. Not sure it's allowed? Check your company's AI policy, or don't paste.
    Ask Papercrane Coach...

    AI answers from your course content and your practice results. It can make mistakes.

  4. 4The certificate

    Proof for the client

    Each person finishes with a certificate in Papercrane's name, with a link the client's managers can open to check it.

    Papercrane

    Certificate of completion

    Your name

    completed AI at Work: The Essentials

    with practice in every module, issued by Papercrane

    Issued on completion Check it at learn.papercrane.work

  5. 5The owner's view

    Who is using it well

    Papercrane sees where people hesitate, in plain words, and can bring the next kick-off to the right gap.

    The owner side is Fayne's own app, so it wears Fayne's colours. The numbers are illustrative: this academy has no real learners yet.

    learn.papercrane.work/admin
    AI at Worklearn.papercrane.work

    AI at Work: The Essentials

    AI at Work: The Essentials

    18 members

    OverviewMembersKnowledge checksPractice

    Practice

    Illustrative data

    7 of 18 people set the Thursday update to send by itself on their first run of “Automate or not?”.

    Most briefs in “Brief it better” say what to write but not who it's for.

    Decision scenario · Rapid drill · Field mission

    Automate or not?

    9 strong · 2 getting there

    Brief it better

    6 strong · 8 getting there

    Spot the made-up number

    11 strong · 4 getting there

What went in

From their material to their academy.

We wrote the material Papercrane would already own, then built the academy from it, the same way we build a client's from theirs.

Source material

  • PPTAI at Work workshop deck62 slides
  • PDFClient AI policy template9 pages
  • DOCOperations prompt library40 prompts
  • DOCWorkshop exercise sheets14 exercises

The academy

Papercrane
  • Six courses, one open to try
  • Short paper-cutout films
  • Decisions, drills and a field mission on real tasks
  • A coach tutor in the brand's voice
  • A certificate with a check link

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