For trainers & training companies

Training that stays after you leave.

Most training is lost by the next session, and the client paid for all of it. Fayne turns your programme into an academy under your brand: pre-work that levels the room, milestones for the weeks after, and one place to find it all.

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Meridian Academy
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From Tuesday's workshop · 5 min

The four-step feedback model

Describe what you saw, say the impact, ask for their view, then agree one next step. In that order, and out loud.

Do this for real

Hold one feedback 1:1 using the four steps

Pick a real conversation this week. Tell us how it went.

Due Friday · reminder on Thursday

Cohort 3 · week one

12 of 16 held their feedback 1:1. Four more by Friday.

What we hear

All that work, lost after the session.

What trainers and training companies tell us, in their words.

  • “There's a massive amount of work that goes into training, and then it's lost after the session.”
    Training company owner, corporate clients
  • “One client says it was too fast. Another says it was boring, they knew all of it. Same day.”
    Trainer, mixed-level groups
  • “Months later I get the email. Where can I find that again?”
    Workshop facilitator
  • “I can speak to a thousand people on a stage. Put a camera in my face and I can't do it.”
    Keynote speaker and trainer
  • “I don't have the time to sit and build an academy. I've done it before. It kills me.”
    Training company founder
  • “The programme is a couple of years old. It needs updating, and it's all in my head.”
    Sales trainer, dealer groups

The week after

Training fades in the week after. So give the week a plan.

Most of what a room learns is gone within days. Milestones keep the momentum: every delegate gets a real task, a nudge and a way to practise, and you see who kept going.

One delegate, the week afterMeridian · Cohort 3
  1. MonReminderYour milestone is due Friday.
  2. TueSix minutesExplained the model back. Three of four steps landed.
  3. WedAsked the tutorHow do I open when they get defensive?
  4. ThuRole-playRehearsed the talk with a defensive report.
  5. FriMilestoneHeld the 1:1. Coach note in.
Cohort 3 · MeridianWeek 1
12 of 16hit the first milestone
  • Practised twice or more13 of 16
  • Rehearsed in a role-play8 of 16

Most missed: asking for their view first. Open session two with it.

  • A milestone with a dateA real task from their own job, with a reminder and a check-in. The thing they said they'd try, done by Friday.
  • Practice, not a recapSix minutes of explaining it back, or a role-play, so the model survives its first real conversation.
  • Your opener for session twoBefore you walk back in, you know who kept going and what the group still misses.
  • Proof for whoever paidWhat the group did after the day, instead of a feedback form from the last hour of it.

Before the day

Too fast for some. Boring for the rest.

Mixed levels wreck the room, and the ratings. A few welcome questions show you who is new and who is ahead before the day. Send each group the pre-work that fits, and the tutor meets each delegate where they are.

  • Four questions, not an examWritten for your programme, asked once when they join. Nobody sees a score.
  • Pre-work people finishLessons of a few minutes with practice in each, so the basics are done before the room fills.
  • You know the room before you enter itWho did the pre-work, and what the group still finds hard.

Welcome question 2 of 4

How often do you give feedback that changes something?

Rarely. It feels awkward.Mostly in reviewsWeekly, and I want it sharper

Your cohort, from their answers · 16 delegates

  • New to it · Foundations pre-work5
  • In reviews · Core pre-work8
  • Weekly · Straight to the cases3

Tuesday, 9:30. Everyone starts at the model.

Nobody books training for the day itself. They book it for what their people do after.

The client pays for the change, and most of it has to happen once you've gone home. That's the part an academy carries, and the part that gets you rebooked.

You design it

Bring the skeleton. Fayne builds the rest.

You're the trainer. Fayne turns your slides, workbooks and recordings into lessons with practice in each one, in your words, and you approve what goes live.

    • Leading hybrid teams, day 1.pptx
      86 slides with facilitator notes
    • Delegate workbook.docx
      24 pages, 9 exercises

    Your part

    The outline and the materials

    Slides, facilitator notes, workbooks, recordings of past sessions. Upload them and Fayne drafts the programme from them.

  • I hear you, but the deadline isn't moving.
    Then let's agree what drops so it can land.

    Practice in every lesson

    More than your slides, online

    Every lesson ends in practice: explain the model back, role-play the conversation, or try it on a real task this week.

  • Draft lessonReady for your review

    Lesson 2 · The four-step model

    8 min · explain it back · role-play

    Ask for changesApprove

    You sign off

    Nothing goes live until you approve it

    Read each lesson, change what you'd say differently, or ask the assistant to. Then publish it to every client.

Every client, your brand

One programme. Every client's name on it.

Build a programme once and run it for every company you train, each in its own academy with its own name, domain and examples. Delegates never see Fayne.

  • Their brand, not oursThe client's logo and domain on every screen, and email from your sender.
  • Separate by designEach academy has its own delegates and courses. Clients never see each other.
  • No per-delegate feesEvery plan has unlimited learners, and Scale runs unlimited academies from one login. You set what clients pay.

Questions

Questions trainers ask.

The short ones are here. For anything else, ask below.

  • Fayne does the building. Upload your slides, workbooks and recordings, it drafts the programme with practice in every lesson, and you approve what goes live. Your hours stay in the room. Your materials stay confidential and are never reused for anyone else.

Fayne for other teams

If you teach clients

If you train your own people

Start with one programme.

Upload the deck and the workbook. Fayne drafts the pre-work and the weeks after, and your client sees it under your brand.

7-day preview, no card needed. Or have us build it.