Operations · Library course

Build SOPs That Run Without You

Turn a task only you know how to do into a written SOP someone else can run correctly the first time, then roll it out and keep it current.

  • Intermediate
  • 17 lessons
  • 43 min to complete
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Operations

What it covers

What your people will learn.

  • Operations

A task that only one person knows how to do stops whenever that person is away.

The cost rarely shows up on a statement. It shows up as waiting, as the same question answered for the tenth time, and as a new hire with nothing to read but your attention. Written procedures fix this one task at a time, provided they cover the right task, hold the steps people actually take, and get used once they exist.

You pick the first process by scoring impact against effort, set its scope and owner, record one real run, and turn the recording into short steps with the irreversible step last. Then you test it on someone who has never done the task, roll it out where the work happens, and set a review rhythm that keeps it true when your tools change.

You walk away with one tested SOP for a task you do today, and a method for writing the next one each month.

Who it's for

Founders: want to hand off recurring work without answering the same questions every week.

Operators: need procedures a new hire can follow correctly in their first week.

Team leads: want the same result whoever on the team does the task.

The lessons

17 lessons, in order.

About 43 min to complete. Add the course and every lesson is yours to publish as it is, or to edit.

  1. What Undocumented Work Costs You2 min
  2. Find the Process Worth Documenting2 min
  3. Score Six Processes6 min
  4. Pick Your First Process to Document2 min
  5. Decide What "Done" Looks Like2 min
  6. Get It Out of Your Head2 min
  7. Ask the Owner to Run It on Camera3 min
  8. Write Steps People Actually Follow2 min
  9. Make the Wrong Step Hard to Take2 min
  10. Rewrite Six Vague Steps6 min
  11. Draft Your First SOP from a Real Run2 min
  12. Roll It Out So People Use It1 min
  13. The SOP Nobody Opens4 min
  14. Keep It Alive2 min
  15. From One SOP to a System2 min
  16. Write and Test Your First SOP2 min
  17. Review Your Finished SOP1 min

In your academy

A starting point, not a rental.

A library course works like any course you publish. Add it, make it yours, and your people see it as one of your own.

  1. 1

    One click

    Add it to your academy

    Find the course in the library, press Add, and it's in your catalog. Publish it as it is, or shape it first.

  2. 2

    Your brand

    Rebrand it, edit it

    It sits on your domain, in your colours. Change any word yourself, or ask the assistant for your wording, your examples and your policies.

  3. 3

    Practice

    Practice and the tutor come with it

    Type / in any lesson to add practice, from explain it back to drills and scenarios. Your people can ask the AI tutor about any lesson.

On the same shelf

More from Operations.

Other Operations courses your academy opens with. The library holds 150+ across eight tracks.

Explore the library

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