AI · Library course

Hand Repeat Work to Copilot Agents

Build one Microsoft 365 Copilot agent that answers your team's repeat questions from SharePoint, test it, share it safely and know what it costs.

  • Beginner
  • 16 lessons
  • 35 min to complete

7-day preview, no card needed. The course is in the library the day your academy goes live.

AI

What it covers

What your people will learn.

  • AI

Build one Copilot agent that answers the questions your team asks every week, from the handbook you already keep in SharePoint, in about three working sessions and with no code.

The agent builder comes inside Copilot with Microsoft 365. Three things stop a first agent: it cannot read your files because of the licence route you are on, it answers confidently from an old draft, or it is shared with people who cannot open the documents behind it. Reading your SharePoint files needs a paid route, pay-as-you-go or a Copilot licence, and you see what each one costs before you choose.

You build a single agent from start to finish: pick the job, check your licence route, tidy the folder it reads, write instructions that say what to do when the handbook is silent, test it with ten questions before anyone else sees it, share it with the right roles, and work out what it costs per month. Then you decide whether it ever needs Copilot Studio.

You walk away with a working, tested agent your team uses, a ten-question test you rerun after every change, and a monthly cost you have agreed with whoever pays.

Who it's for

Office managers and operations leads: the person everyone asks where the policy is, and who wants to stop answering one by one.

Owners of small firms on Microsoft 365: deciding whether pay-as-you-go or Copilot licences make sense before spending anything.

Team leads with a repeat reply: who send near-identical first replies every week and want a helper that drafts them from the team's own wording.

The lessons

16 lessons, in order.

About 35 min to complete. Add the course and every lesson is yours to publish as it is, or to edit.

  1. Pick One Job That Repeats1 min
  2. Check Which Licence Route You Are On2 min
  3. Get the Handbook Ready1 min
  4. Build the First Version in Agent Builder2 min
  5. Decide Where Six Answers Come From8 min
  6. Create Your Agent and Connect the Handbook2 min
  7. Write the Instructions2 min
  8. Keep It to the Handbook1 min
  9. Test It Before Anyone Else Does1 min
  10. Hold the Friday Launch4 min
  11. Pass Your Ten-Question Test2 min
  12. Share It With the Team2 min
  13. Work Out What It Costs2 min
  14. Know When to Move to Copilot Studio1 min
  15. Share Your Agent and Set the Budget2 min
  16. Run It for Two Weeks2 min

In your academy

A starting point, not a rental.

A library course works like any course you publish. Add it, make it yours, and your people see it as one of your own.

  1. 1

    One click

    Add it to your academy

    Find the course in the library, press Add, and it's in your catalog. Publish it as it is, or shape it first.

  2. 2

    Your brand

    Rebrand it, edit it

    It sits on your domain, in your colours. Change any word yourself, or ask the assistant for your wording, your examples and your policies.

  3. 3

    Practice

    Practice and the tutor come with it

    Type / in any lesson to add practice, from explain it back to drills and scenarios. Your people can ask the AI tutor about any lesson.

Questions

Questions about library courses.

The short ones are here. For anything else, ask below.

  • Yes. Over 150 finished business courses are in the library the day your academy goes live, and adding one to your catalog is a single click. Once you publish it, it counts toward your plan's courses like any course you publish.

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