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The Learning Assistant is an AI tutor your students can chat with while they work through your courses. It answers only from your published course content (and any Knowledge sources you choose to expose), so replies stay on-topic and grounded in what you actually teach. It is branded as part of your academy: students see your name, your colors, and your voice, never any underlying AI provider. The assistant is off by default. Each academy turns it on deliberately, then configures how it looks and sounds.
The Learning Assistant is academy-wide: once you enable it, the bubble appears on every student surface in that academy, not just course pages. It only ever draws on content a student can actually reach: their enrolled courses and any published course their access unlocks.

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What your students get

When enabled, students see a floating chat bubble in the bottom corner of your course and lesson pages. It works like a friendly support widget: they open it, ask a question in plain language, and get an answer drawn from the course they are reading.

Course-grounded answers

The assistant searches and reads your published lessons before answering, and it answers only from what it finds. It does not fall back to generic AI knowledge.

Cited sources

Each answer ends with a “Sources” list naming the lessons used. Lesson citations link straight back to the lesson, so students can go read the original.

Fully branded

The bubble uses your academy color, your assistant’s name and avatar, and a greeting you write. Students never see “Fayne” in the chat.

Remembers conversations

Students can revisit recent threads from the assistant’s home screen and pick up where they left off.

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Where it appears

The chat bubble mounts on every student surface: the dashboard, the catalog, course pages, and the lesson viewer. Who sees it is set by the audience option you pick when you turn it on (see below). On a course or lesson page the assistant is anchored to that course, so its answers and citations come from that course’s content. Everywhere else (the dashboard, the catalog) the thread is academy-wide, and the assistant draws only on the published courses that student’s access unlocks. It never grounds an answer in a course the student cannot open. When a student opens the assistant from inside a lesson, that lesson becomes the default context: if they say “this lesson” or ask without naming a topic, the assistant reads that lesson first.
If a question is on-topic but genuinely not covered by your course content, the assistant says so honestly rather than inventing an answer. These “unanswered” moments are recorded for you to review, which is a useful signal about gaps in your material.

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Privacy and transparency for students

The chat shows students a short notice so they always know what they are talking to and who can see it:
AI answers from your course content and can make mistakes. Conversations may be reviewed by [your academy name].
This makes two things clear at all times: answers come from an AI (and may not be perfect), and you, the owner, may review conversations. You can read those transcripts on your side. See Conversations for what you can see and how to use it.

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Pulling in your Knowledge sources

Beyond course lessons, the assistant can also answer from your Knowledge sources: your own talks, articles, guides, references, and policies that live outside the course curriculum. This is opt-in per source. Only sources you have explicitly marked as available to the tutor are searchable, and only when they have finished processing. If you have not enabled any sources for the tutor, the assistant simply stays grounded in your course lessons.
Knowledge sources are a first-class place for the assistant to answer from, not just a fallback. They are how you teach the tutor your perspective: your methodology, your take on a topic, or people and references you mention but never wrote a full lesson about.
When an answer draws on a source, the source is named in the answer and listed in the “Sources” footer (as a plain entry, since sources have no in-app page to link to).

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How to turn it on

The assistant is off until you enable it. You enable and configure everything from one place.
1

Open the Learning Assistant settings

Go to your academy’s Learning Assistant settings.
2

Enable it and brand it

Turn the assistant on, then set its name, optional subtitle, avatar, greeting, and voice so it feels like part of your academy. See Customization for every option.
3

Choose who can use it

Under Who can use it, pick the audience:
  • All signed-in students: anyone with an account in your academy.
  • Enrolled students: only students enrolled in at least one course.
  • Paying customers: only students who bought at least one course or offer. This option is available once your academy has a paid offer.
The same rule gates the assistant everywhere, so a student outside the audience never sees the bubble and cannot reach it.
4

(Optional) Expose Knowledge sources

In Knowledge, mark any sources you want the assistant to be able to answer from as tutor-enabled.
5

Launch

Once enabled, the bubble appears for the audience you chose, on every student surface automatically.
The assistant goes quiet whenever an academy is paused (for example, a lapsed trial or plan). It also pauses if your AI credit pool for the period runs out: each reply to a student costs 1 credit, and when the pool is empty students see a note that the assistant is taking a break. Existing transcripts stay readable, but students cannot start new turns until the academy is active again.

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Good to know

No. The assistant only reads published lessons from courses the student can already open, and that access is verified live (the same check that gates the course itself) before any answer is generated. Drafts are never used.
There is a per-student daily message limit as an abuse backstop. When a student hits it, they are told to come back tomorrow. The limit is owner-configurable in the assistant settings.
It replies in the same language the student writes in.
You can review student conversations (see Conversations) and shape the assistant’s identity and teaching style (see Customization).