Marketing · Library course

Build a Referral Engine That Runs Without You

Turn word of mouth into four layers you can run: a floor that keeps clients, a trigger worth repeating, an ask that takes thirty seconds, and partners who send work weekly.

  • Intermediate
  • 22 lessons
  • 51 min to complete

7-day preview, no card needed. The course is in the library the day your academy goes live.

Marketing

What it covers

What your people will learn.

  • Marketing
  • Sales

Most owners say they grow through referrals and have nothing written down. No moment that fires the ask, no words to say, no one who owns it.

Programmes bolted on top of that fail for the same few reasons every time. They pay people to do something they were never going to do, they ask on a calendar date instead of at a win, and they sit on a client experience that quietly loses a third of new clients before anyone has a result worth mentioning.

This course rebuilds referrals as four layers you can name. You secure the retention floor first, then work with the six reasons people actually pass things on, design one operational choice your industry does not make, and build the ask, the pathway, the loop and the partner network that carry it. The incentive question gets its own module, because the reward that grew PayPal would shut a law firm down. You finish with a thirty day build order and three numbers that tell you which part is broken.

Who it's for

Founders: who rely on word of mouth and cannot explain or repeat why it happens.

Marketers: tired of referral promos that spike and fade, who want something that keeps running.

Service and agency owners: whose best clients arrive by introduction and who want that pipeline to be reliable.

The lessons

22 lessons, in order.

About 51 min to complete. Add the course and every lesson is yours to publish as it is, or to edit.

  1. Why Most Referral Programs Fail2 min
  2. The Retention Floor2 min
  3. What Happens Next1 min
  4. The Client Who Cannot Say What Is Next4 min
  5. Write Your Two-Day Contact and Weekly Update2 min
  6. Why People Share2 min
  7. Mild Satisfaction Does Not Travel1 min
  8. Name the Driver8 min
  9. Audit Your Business Against the Six Drivers2 min
  10. Design Your Talk Trigger1 min
  11. The Four Requirements1 min
  12. Pick a Trigger You Can Run for Ten Years4 min
  13. Choose and Document Your Talk Trigger2 min
  14. Ask at the Peak2 min
  15. Give Them a One Click Pathway2 min
  16. Partner Networks2 min
  17. The Intro That Went Quiet4 min
  18. The Incentive Trap2 min
  19. Recognition and Reciprocity1 min
  20. Build Your Engine in 30 Days2 min
  21. Run Week One on Your Own Clients2 min
  22. Finish Your Referral Engine2 min

In your academy

A starting point, not a rental.

A library course works like any course you publish. Add it, make it yours, and your people see it as one of your own.

  1. 1

    One click

    Add it to your academy

    Find the course in the library, press Add, and it's in your catalog. Publish it as it is, or shape it first.

  2. 2

    Your brand

    Rebrand it, edit it

    It sits on your domain, in your colours. Change any word yourself, or ask the assistant for your wording, your examples and your policies.

  3. 3

    Practice

    Practice and the tutor come with it

    Type / in any lesson to add practice, from explain it back to drills and scenarios. Your people can ask the AI tutor about any lesson.

Questions

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  • Yes. Over 150 finished business courses are in the library the day your academy goes live, and adding one to your catalog is a single click. Once you publish it, it counts toward your plan's courses like any course you publish.

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