Leadership · Library course

Build Emotional Intelligence at Work

See how you come across, name what you feel, stay steady under pressure and lead people well, using the parts of emotional intelligence that hold up in the research.

  • Beginner
  • 20 lessons
  • 49 min to complete

7-day preview, no card needed. The course is in the library the day your academy goes live.

Leadership

What it covers

What your people will learn.

  • Leadership

Smart, capable people still stall at work over how they handle people and pressure: they misread the room, react badly in a hard meeting, or never hear how they come across.

Most writing on emotional intelligence oversells it. It does not predict success better than IQ, and the online quizzes mostly measure how people see themselves. What holds up is narrower and more useful: a handful of skills that move with practice and feedback, and that matter most in work full of other people's emotions.

This course teaches those skills one at a time and makes you use them. You find out how you come across from people who will tell you, name your feelings precisely enough to pick the right response, pause before the reply you would regret, set the tone of a room on purpose, and spot the same skills being used to manipulate. Then you run one twelve-week practice cycle on your weakest area.

Who it's for

Managers: whose results now run through other people.

Founders: leading a team for the first time.

Client-facing professionals: who need to read and steer a room in real time.

The lessons

20 lessons, in order.

About 49 min to complete. Add the course and every lesson is yours to publish as it is, or to edit.

  1. What Emotional Intelligence Is1 min
  2. The Four Domains1 min
  3. Three Ways to Measure It1 min
  4. Answer Five Pop Claims6 min
  5. Work Out What the 360 Comment Means4 min
  6. The Gap You Can't See1 min
  7. Swap Why for What2 min
  8. Build Your Loving Critics2 min
  9. Ask the Hardest Question4 min
  10. Follow Up the Coffee With Helen4 min
  11. The Meta Moment1 min
  12. Get the Label Right1 min
  13. Find the Precise Word5 min
  14. Your Mood Spreads to the Room1 min
  15. Stay Steady When Helen Pushes Back4 min
  16. Say the Story Out Loud2 min
  17. The Dark Side of Emotional Intelligence1 min
  18. Your 90-Day Plan2 min
  19. Have the Conversation This Month2 min
  20. Check In With Helen at Week Twelve4 min

In your academy

A starting point, not a rental.

A library course works like any course you publish. Add it, make it yours, and your people see it as one of your own.

  1. 1

    One click

    Add it to your academy

    Find the course in the library, press Add, and it's in your catalog. Publish it as it is, or shape it first.

  2. 2

    Your brand

    Rebrand it, edit it

    It sits on your domain, in your colours. Change any word yourself, or ask the assistant for your wording, your examples and your policies.

  3. 3

    Practice

    Practice and the tutor come with it

    Type / in any lesson to add practice, from explain it back to drills and scenarios. Your people can ask the AI tutor about any lesson.

On the same shelf

More from Leadership.

Other Leadership courses your academy opens with. The library holds 150+ across eight tracks.

Explore the library

Questions

Questions about library courses.

The short ones are here. For anything else, ask below.

  • Yes. Over 150 finished business courses are in the library the day your academy goes live, and adding one to your catalog is a single click. Once you publish it, it counts toward your plan's courses like any course you publish.

Start with one topic.

Give us your website and we’ll start from what you already teach, in your colours. Your first course is on us.

7-day preview, no card needed. Or have us build it.