Customer retention

Launch a customer academy that trains accounts so they stay.

Your own branded academy, already full of courses, live about 2 minutes after signup. Every customer gets trained past onboarding, under your brand, and you see exactly who finished.

Launch today7-day free preview · No card needed

Velocity Academy

academy.velocity.tech

Live

Customer retention by cohortFirst 12 months

+22% retention lift

Intellum customer education data

Month 1Month 12

With your academyWithout an academy

Illustrative

The pattern

Customers who learn, stay.

Education keeps paying long after onboarding ends. Your academy makes it systematic: every account gets the same training, and you see exactly who finished it.

22%

retention lift across customer education programs (Intellum)

96%

of programs report positive ROI (Forrester study of Intellum customers, 2024)

372%

ROI of customer education (same Forrester study)

Past week one

Onboarding ends in week one. Learning should not.

A kickoff call trains one person for one hour, then fades. The same hour lives in your academy as a lesson every customer can open in week six, week twelve, and every new hire after.

The kickoff callone hour, then quiet

Week 1Kickoff call
Champion takes notes
Week 2Notes go stale
Half the team never saw them
Week 4Champion moves teams
Nobody owns the rollout
Week 6Adoption flatlines
Right where the call ended

What was said leaves when the call ends. The accounts that never got a kickoff slot are next quarter’s churn list.

Inside your academyopen any week

academy.velocity.tech

Search⌘KV

Lesson 2 of 6

Define Your Workflow

15 min read

01:21 / 15:00

A workflow isn't “what we do today.” It's the smallest set of statuses your team will actually keep current on Friday afternoon. Most teams ship 12 statuses, none of which are accurate by week's end.

Yours, not ours

What your new academy looks like, a few minutes from now.

university.fayne.com

Search⌘KF

Fayne University

info@fayne.com

Continue learning

Build a Landing Page That Converts with AI

Ship a live, tracked landing page in a weekend — builder picked, copy AI-generated, tracking wired before launch.

Continue42% complete

Build a Landing Page That Converts with AI

Ship a live, tracked landing page in a weekend — builder picked, copy AI-generated, tracking wired before launch.

575m

Continue

Build Your Sales Pitch Deck with AI

Completed

A researched, narratively-sharp, AI-generated sales deck for one named prospect — 90 minutes end to end.

690m

Create an AI-Powered Competitive Analysis

Turn a one-day research sprint into a living competitive intelligence system that refreshes itself weekly.

570m

Marketing Metrics for Non-Marketers

Read marketing reports without becoming a marketer. Eight standalone lessons, one metric each, fifteen minutes apiece.

8120m

Set Up Your Project Management System in 90 Minutes

$129

Pick the tool, design the workflow, build the templates, and onboard the team — ready to run real work by Monday.

690m

$129

Create Your Weekly Reporting Dashboard

Pick the metrics, connect the sources, and ship a self-refreshing weekly dashboard in one sitting.

560m

Lesson 2 of 5

Write Copy That Sounds Like Your Customer

15 min read

01:21 / 15:00

AI-written landing copy fails the same way every time — it sounds like a chatbot describing a product, not a human describing a problem.

Back to courses

Build a Landing Page That Converts with AI

Ship a live, tracked landing page in a weekend — builder picked, copy AI-generated, tracking wired before launch.

5 lessons1h 15m

Course curriculum

Pick the Builder, Lock the Offer

2Write Copy That Sounds Like Your CustomerIn progress

3Build the Page: The 7-Block Anatomy

4Wire Up Tracking Before You Ship

Launch, Mobile Check, and the Weekly Iteration Loop

Your progress1/5 lessons (20%)

university.fayne.com

Search⌘KF

Fayne University

info@fayne.com

Continue learning

Build a Landing Page That Converts with AI

Ship a live, tracked landing page in a weekend — builder picked, copy AI-generated, tracking wired before launch.

Continue42% complete

Build a Landing Page That Converts with AI

Ship a live, tracked landing page in a weekend — builder picked, copy AI-generated, tracking wired before launch.

575m

Continue

Build Your Sales Pitch Deck with AI

Completed

A researched, narratively-sharp, AI-generated sales deck for one named prospect — 90 minutes end to end.

690m

Create an AI-Powered Competitive Analysis

Turn a one-day research sprint into a living competitive intelligence system that refreshes itself weekly.

570m

Marketing Metrics for Non-Marketers

Read marketing reports without becoming a marketer. Eight standalone lessons, one metric each, fifteen minutes apiece.

8120m

Set Up Your Project Management System in 90 Minutes

$129

Pick the tool, design the workflow, build the templates, and onboard the team — ready to run real work by Monday.

690m

$129

Create Your Weekly Reporting Dashboard

Pick the metrics, connect the sources, and ship a self-refreshing weekly dashboard in one sitting.

560m

Enrollment on autopilot

Every new account lands in training. Nobody touches a dashboard.

Wire your signup flow to the enrollment API once. From then on, every customer who joins your product gets a student profile, an onboarding course, and a progress bar your team can check.

One request, one student

POST to the enrollment API from your signup flow or CRM. The call creates the student and enrolls them in the course you choose, before anyone opens a dashboard.

No engineering required

Invite by email instead, one address at a time or a bulk CSV. Open signup works when your academy is public; invite-only keeps it for paying accounts.

Progress you can act on

Per-student tracking shows which accounts finished onboarding training and which stalled at lesson three, while there is still time to step in.

Your product

New customer signed up

mara@driftwear.com · Growth plan

Tue 09:14

one API call

enroll.ts

POST /v1/enrollments
{
  "email": "mara@driftwear.com",
  "course": "velocity-onboarding"
}

201 · student created · enrolled

enrolled

Your academy

Velocity Academy

academy.velocity.tech

Mara Lindqvist

mara@driftwear.com

Velocity Onboarding2 of 6 lessons

Certificate issues at lesson 6

Already produced

Hundreds of lessons inside. New ones every week.

Each course is hand-picked, written, and structured by Entrepedia. The leading studio behind 1,000+ business books and courses for top industry experts.

9: tracks
125: courses
942: lessons

Create an AI-Powered Competitive Analysis

Leadership

Co-Founder Conflict: Preventing It, Resolving It, Surviving It

Sales

SPIN Selling: The Question-Based Method That Closes Deals

Marketing

Your First $1,000 in Paid Ads on Meta & Google

Finance

Build a Portfolio You Can Actually Stick With

Operations

Set Up Your Project Management System in 90 Minutes

Demand-driven

Topics chosen from real searches. Pulled from real market data. What your industry is asking for right now.

Always current

Refreshed every week. When markets change or AI shifts, the library updates with them.

For every market

Any language, one prompt. Translate any lesson with one AI prompt. Reach markets your competitors can't.

Self-maintaining

Explore a library that tracks demand, ships every week, and stays up to date

Beyond help docs

Help docs answer. Your academy trains.

Both earn their keep. Only one builds the competence that shows up in your retention curve.

Help docs

Answers questions
A customer arrives with a problem and leaves with a workaround.
Reactive by design
Nobody opens your docs until something has already gone wrong.
Read once, closed
One search, one page, tab gone. No path to what they should learn next.
Unbranded experience
A help portal that looks like every other vendor's help portal.

Your academy

Builds competence
Customers learn the workflows that produce value and keep producing it.
Proactive curriculum
A course sequence your team sets, started at onboarding, before the first ticket.
Progress and certificates
You see who finished what, and customers earn certificates carrying your brand.
Fully your brand
Your domain, your logo, your colors, your sender. Students never see Fayne.

Keep your docs. Add the layer that turns readers into trained customers.

What you get

Your academy arrives finished. Then it just grows with you and runs itself

Revenue generation

Lead generation

Customer education

Test Academyjaro-academy.fayneos.com

Explore courses

Browse the course library and add courses to your academy. Each course is ready to go — just pick, customize, and publish.

Search courses…

AllAIFinanceLeadershipMarketingOperationsSales

Create an AI-Powered Competitive Analysis

Turn a one-day research sprint into a living competitive intelligence system…

5 lessons38m

Explore

FINANCE

The Behavioral Side of Money: Why Smart People Do Dumb Things

LEADERSHIP

Co-Founder Conflict: Preventing It, Resolving It, Surviving It

Recommended for you

5 courses

Add

Your AI-Powered Second Brain: Organize, Analyze, Act

10107m

Explore

Add

Build a Portfolio You Can Actually Stick With

867m

Explore

Add

Delegation Without Losing Quality

858m

736m

Explore

Add

Create Your Weekly Reporting Dashboard

534m

Explore

638m

992m

Explore

Add

Build Your Sales Pitch Deck with AI

436m

Explore

Finance

10 courses

Add

The Behavioral Side of Money: Why Smart People Do Dumb Things

898m

Explore

Add

Build a Portfolio You Can Actually Stick With

867m

Explore

Add

Cash Flow Without the Spreadsheet

966m

Explore

Add

Compound Interest and Everything Else

873m

12110m

Explore

652m

Explore

Marketing

11 courses

Add

The 80/20 of Social Media: Pick the Right Platforms

736m

Explore

Add

Your First $1,000 in Paid Ads on Meta & Google

638m

864m

Explore

01 · Personalize

Make every lesson sound exactly like you.

Every word feels like you actually wrote it.

Edit any lesson with a single AI prompt that knows your tone and your audience. Swap the examples, change the frameworks, mix lessons from anywhere in the library into your own curriculum.

In any language

Expand or shorten

Restructure

Adjust reading level

02 · Create

Create the courses only you can teach.

Written the way you'd explain it in person.

Feed it your notes, files, and links. The AI drafts the outline from your own material, then writes each lesson in your voice, following the same multi-step method the best educators use to teach.

Build from your favorite AI too

Connect Claude, ChatGPT, or any MCP client and draft, expand, and refine whole courses from the tools you already use.

03 · Sell & Run

Sell it your way and let the academy run itself.

It works the same with five students or five thousand.

However you sell, the academy takes it from there. New students enroll, move through the lessons, and earn their certificates on their own, while you stay on the work only you can do.

Stripe payments
Set your own prices
Invites & API access
Academy analytics

Reality Check

AI can draft a lesson. The hard part is everything after.

Everything after is the real work: branding it, hosting it, pricing it, enrolling students, answering them, and keeping it all relevant as your field moves. Every other platform hands you an empty editor and leaves that to you.

Most experts never get through it. The few who do watch half their content age out within a quarter, because the market moves faster than a side project.

So we built something new: the self-running academy. It arrives finished and ready to share. You just make it yours. From there it enrolls your students, answers their questions, sells under your brand, and keeps the content sharp while you focus on the clients only you can serve.

What you own is an asset that works for you.

For customer success

Put your churn number in. Look at it.

Trained customers stay longer. Education programs are tied to 22% better retention (Intellum).

Customers800

Average subscription$120/mo

Annual churn18%

Revenue churning out per year

$207,360

Kept with a 22% retention lift

$45,619

A branded customer academy on Scale costs $199 a month. The library and the platform are included; your team adds the product courses.

Retention lift: Intellum. Education ROI: 372% over three years, Forrester 2024.

Progress you can act on

See which accounts finished. Then watch what it did to renewals.

Per-student progress tracking shows who enrolled, which lessons they finished, and where they stopped. Put that next to your renewal data and the trained accounts separate from the rest, account by account.

Trained accounts renew
Untrained accounts renew

Illustrative figures from a Velocity Academy demo roster.

VVelocity AcademyStudents

Onboarding courseSorted by completion5 of 5

D
Driftwear
Mara L.
100%
N
Northwind Labs
Asha K.
92%
M
Meridian Co.
Sam R.
88%
H
Halcyon
Devin O.
24%
B
Brightfold
Priya N.
9%

Pricing

Everything included.
Start with a finished academy.

Founding Member pricing ends June 30

ProMost popular

Coaches and consultants running one academy.

$59

$79

Per month, billed yearly

Start free trial

1 academy
20 published courses
25 lessons per course
500 students
1,000 AI credits / month
50 knowledge base sources
Priority email support

Scale

Agencies and teams running multiple academies.

$119

$159

Per month, billed yearly

Start free trial

5 academies
100 published courses
50 lessons per course
2,000 students
5,000 AI credits / month
250 knowledge base sources
3 team admins per academy
Priority + onboarding call

Custom

We build your academy and your courses for you.

Let's talk

Tailored to your build

Book a call

Everything in Scale, plus:
We write and produce your courses
Video courses from your AI twin
Full academy setup and branding
Tailored quotas and limits
Dedicated onboarding and support

Every plan starts with a 7-day free preview. No card needed.

Founding member

Founding Member pricing ends June 30.

Subscribe before the deadline and the discount is locked in: $59/mo for your first year on Pro, $119/mo on Scale.

Claim founding pricing

Every plan includes

AI course creation
100+ pre-made courses
New courses every week
Interactive widgets
Certificate generation
Student newsfeed
Student analytics
Your AI teaching twin
Payments with your Stripe
Custom domain & branding
API access & webhooks
MCP for content creation

FAQ

Questions your committee will ask.

Answered straight, before the eval doc gets written.

Your own branded customer academy, already full of professional courses, live in minutes. Connect your domain, make the lessons sound like your product, enroll your customers, and track who finished. Students never see Fayne anywhere.

Last Step

Be the team that fixed churn with education.

Launch a preview academy, enroll five teammates, and walk into the next churn review with something live instead of a deck.

Make it yours

7-day free preview · No card needed